Returns & Exchanges
At MOOMENN, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery provided they are in original, unworn condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the packing slip is included inside the box.
- 3.Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.
- 4.Receive Refund or Exchange
Once our warehouse inspects and approves your return, your refund will be processed to your original payment method or your exchange will be shipped within 5-7 business days.